Cognitive limitations in the ability to fully understand and deal with the dynamic behavior of complex systems lead to errors and unanticipated side-effects that could have been avoided.
Understanding a complex system involves being able to provide explanations for the observed events and to recognize regularities or patterns in order to anticipate changes that may occur as the system evolves over time.This task may prove to be impossible even for the most skilled experts without the support from advanced technologies and procedures designed to support comprehension. The main objective of ongoing projects is to identify how cognition in complex situations may be augmented, and to help design and evaluate tools and methods that would facilitate the process of analyzing and understanding complex situations for analysts and decision makers.
Gagnon, J.-F., Jeuniaux, P., Dubé, G., & Tremblay, S. (2011). Dynamic Cognitive Task Modeling of Complexity Discovery: A Mix of Process Tracing and Task Analysis. Proceedings of the Human Factors and Ergonomics Society, Las Vegas, NV.